Frequently Asked Questions
Everything you need to know about your Futspark gear and orders.
How do I know which size of sports gear to order?
We provide a detailed size chart on every product page. We recommend measuring yourself or your current equipment and comparing it to our guidelines to ensure the perfect fit for peak performance.
What is the estimated shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for worn equipment?
To maintain hygiene and safety standards, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Defective items are covered under our professional warranty.
Are Futspark products suitable for professional athletes?
Yes, our gear is engineered using high-performance materials designed to withstand rigorous training sessions and competitive play at both amateur and professional levels.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
Do you offer team or bulk discounts?
Absolutely! We offer tiered pricing for sports clubs, schools, and teams. Please contact our sales department through the 'Bulk Orders' page for a customized quote.